Refunds and Returns
We want you to be 100% pleased with your purchase from WALK-i-TASK™. If you are unhappy with your purchase, you can return the product to us within 21 days of you receiving it for a refund. Customers are responsible for a $30.00 USD shipping fee for the return of items to our warehouse.
Before returning any product, you must fill out a WALK-i-TASK™ Customer Return Form. Please contact firstname.lastname@example.org to request a Customer Return Form. Once this is completed, email it to email@example.com. Our customer service team will send you a Pre-Paid Shipping Return Label. Once your return is received and inspected for damages, we will notify you regarding your refund. If there are no issues with your desk, you will receive a refund, less the shipping fee of $30.00 USD.
HOLIDAY RETURN POLICY
Customers purchasing a WALK-i-TASK desk between November 25th (Black Friday) and December 25th will be able to take advantage of our "extended holiday return policy." Customers wishing to return their WALK-i-TASK desk will have until January 14th, 2023 to do so.
You may cancel an order for a full refund before it ships. If the desk has already shipped, you are responsible for the cost of shipping the desk back to our warehouse. To cancel your order, email our Customer Service Team at firstname.lastname@example.org with the subject line “CANCEL ORDER” with your order number.