Refunds and Returns
We want you to be 100% pleased with your purchase from WALK-i-TASK™. If you are unhappy with your purchase, you can return the product to us within 21 days of you receiving it for a refund. Customers are responsible for a $30.00 USD shipping fee for the return of items to our warehouse.
Before returning any product, you must fill out a WALK-i-TASK™ Customer Return Form. Please contact email@example.com to request a Customer Return Form. Once this is completed, email it to firstname.lastname@example.org. Our customer service team will send you a Pre-Paid Shipping Return Label. Once your return is received and inspected for damages, we will notify you regarding your refund. If there are no issues with your desk, you will receive a refund, less the shipping fee of $30.00 USD.
You may cancel an order for a full refund before it ships. If the desk has already shipped, you are responsible for the cost of shipping the desk back to our warehouse. To cancel your order, email our Customer Service Team at email@example.com with the subject line “CANCEL ORDER” with your order number.